Questions or Concerns About a Program
Parents who have built a relationship with their child’s early educator may find it more comfortable to address concerns with them directly. However, if you have a concern about a provider that is unresolved, we strongly encourage you to complete the Alaska Department of Health’s public complaint form below. You are the ultimate advocate for your child’s care, and if your voice is not heard, the concern may not be addressed.
Alaska Department of Health, Division of Public Assistance
Alaska Child Care Information System (AKCCIS)
To complete the Public Complaint Form, search for and select your child care provider. Add your contact information. Add any allegations. Then submit the form.
If you have questions about regulations or any further concerns, please contact Child Care Licensing:
Child Care Licensing Specialists investigate complaints received regarding child care providers and document their findings. Information on completed complaint investigations is part of the public file and available for viewing.
State Licensing Regulations: https://health.alaska.gov/dpa/Pages/ccare/regs.aspx