An exciting new feature is now available for child care program administrators! Users with administrative access for a program will notice a new Program Information section in their ServicePortal account.
The Program Information area allows administrators to update the program’s details used in thread’s child care referrals for families. Administrators can update several types of program information, including:
- Age ranges served
- Current vacancies
- Program hours
- Tuition or rates
- Languages spoken
- Program features (such as outdoor equipment, meals provided, or environment type)
- Special need supports offered
Navigate to your program’s profile by clicking on Program Information from the menu bar across the top of your ServicePortal home page. Read our FAQs for complete instructions. Updates should appear shortly after they are saved, but syncing may take up to a day.
If you require administrator access for your program and do not currently have it, please email our Salesforce Administrator.
thread provides thousands of referrals each year to families in search of child care. Take advantage of this free marketing tool and keep your program information up-to-date!

