Leveling Up: New ServicePortal Features Are Here!

May 6, 2025

thread is committed to providing you with the tools and support you need to succeed. In May 2024, we launched the ServicePortal to serve as a centralized hub for accessing our services. We’re thrilled to announce some new features.

What’s New in the ServicePortal?

You can now do more than ever, all in one place. Here’s a look at the current features available to everyone:

  • Update employment and contact information
  • Apply to the Alaska SEED Registry
  • Manage and register for thread trainings
  • Print certificates for completed trainings
  • Access and print your Alaska SEED certificates and training transcripts
  • Upload training and education history between SEED renewals
  • Apply for and view year-to-date reimbursements
  • Submit and view Alaska Early Childhood Administrator Credential applications
  • Manage Trainer/Trainee approval applications
  • View Learn & Grow plans, verifications, and assessments
  • Enroll your program in Learn & Grow
  • Submit and track Technical Assistance Requests

Admin-Specific Features

For administrators, we’ve added tailored tools to help manage staff and program needs:

  • View your staff’s Alaska SEED details
  • Print staff’s Alaska SEED certificates
  • Access staff training and education history
  • Manage staff participation in thread trainings

Coming Soon

We’re just getting started! Here’s a sneak peek at what’s coming in future releases:

  • A National Workforce Registry Alliance (NWRA)-approved SEED transcript, combining all education, external training, and thread training into one comprehensive document
  • A Program information page for administrators, allowing updates to program details used for referrals