{"id":6502,"date":"2026-06-01T05:38:00","date_gmt":"2026-06-01T13:38:00","guid":{"rendered":"https:\/\/www.threadalaska.org\/learn-and-grow\/blog\/new-serviceportal-feature-updating-your-programs-information"},"modified":"2026-06-03T12:26:16","modified_gmt":"2026-06-03T20:26:16","slug":"new-serviceportal-feature-updating-your-programs-information","status":"publish","type":"learn-and-grow-blog","link":"https:\/\/www.threadalaska.org\/learn-and-grow\/blog\/new-serviceportal-feature-updating-your-programs-information","title":{"rendered":"New ServicePortal Feature: Updating Your Program&#8217;s Information"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">An exciting new feature is now available for child care program administrators! Users with administrative access for a program will notice a new Program Information section in their ServicePortal account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Program Information area allows administrators to update the program\u2019s details used in <strong>thread&#8217;s <\/strong>child care referrals for families. Administrators can update several types of program information, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Age ranges served<\/li>\n\n\n\n<li>Current vacancies<\/li>\n\n\n\n<li>Program hours<\/li>\n\n\n\n<li>Tuition or rates<\/li>\n\n\n\n<li>Languages spoken<\/li>\n\n\n\n<li>Program features (such as outdoor equipment, meals provided, or environment type)<\/li>\n\n\n\n<li>Special need supports offered<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to your program&#8217;s profile by clicking on Program Information from the menu bar across the top of your ServicePortal home page. Read our <a href=\"https:\/\/www.threadalaska.org\/thread\/serviceportal-help\/faqs\/\">FAQs<\/a> for complete instructions. Updates should appear shortly after they are saved, but syncing may take up to a day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you require administrator access for your program and do not currently have it, please email our <a href=\"mmartin@threadalaska.org\">Salesforce Administrator<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>thread <\/strong>provides thousands of referrals each year to families in search of child care. Take advantage of this free marketing tool and keep your program information up-to-date!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-red-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.threadalaska.org\/thread\/serviceportal-help\/faqs\/#program-info-faq\">Program Information FAQs<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-red-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/thread-alaska.my.site.com\/portal\/s\/login\/\">ServicePortal Login<\/a><\/div>\n<\/div>\n","protected":false},"featured_media":6503,"template":"","lg_tags":[],"news_categories":[],"class_list":["post-6502","learn-and-grow-blog","type-learn-and-grow-blog","status-publish","has-post-thumbnail","hentry"],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image.png",800,800,false],"thumbnail":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image-150x150.png",150,150,true],"medium":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image-300x300.png",300,300,true],"medium_large":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image-768x768.png",768,768,true],"large":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image.png",800,800,false],"1536x1536":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image.png",800,800,false],"2048x2048":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image.png",800,800,false],"gb-block-post-grid-landscape":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image-600x400.png",600,400,true],"gb-block-post-grid-square":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image-600x600.png",600,600,true],"post-thumbnail":["https:\/\/www.threadalaska.org\/learn-and-grow\/wp-content\/uploads\/sites\/3\/2026\/06\/New-Features-Oct.-2024-ServicePortal-blog-block-image-125x125.png",125,125,true]},"uagb_author_info":{"display_name":"msiadmin","author_link":"https:\/\/www.threadalaska.org\/learn-and-grow\/author"},"uagb_comment_info":0,"uagb_excerpt":"An exciting new feature is now available for child care program administrators! Users with administrative access for a program will notice a new Program Information section in their ServicePortal account. The Program Information area allows administrators to update the program\u2019s details used in thread&#8217;s child care referrals for families. Administrators can update several types of...&hellip;","_links":{"self":[{"href":"https:\/\/www.threadalaska.org\/learn-and-grow\/wp-json\/wp\/v2\/learn-and-grow-blog\/6502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.threadalaska.org\/learn-and-grow\/wp-json\/wp\/v2\/learn-and-grow-blog"}],"about":[{"href":"https:\/\/www.threadalaska.org\/learn-and-grow\/wp-json\/wp\/v2\/types\/learn-and-grow-blog"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.threadalaska.org\/learn-and-grow\/wp-json\/wp\/v2\/media\/6503"}],"wp:attachment":[{"href":"https:\/\/www.threadalaska.org\/learn-and-grow\/wp-json\/wp\/v2\/media?parent=6502"}],"wp:term":[{"taxonomy":"lg_tags","embeddable":true,"href":"https:\/\/www.threadalaska.org\/learn-and-grow\/wp-json\/wp\/v2\/lg_tags?post=6502"},{"taxonomy":"news_categories","embeddable":true,"href":"https:\/\/www.threadalaska.org\/learn-and-grow\/wp-json\/wp\/v2\/news_categories?post=6502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}