thread Administrative Associate
Company/Organization: thread
Location: Anchorage
Application Dates: Open until filled
Job Description
thread, Alaska’s Child Care Resource & Referral organization, is seeking a dedicated Administrative Associate to be the welcoming face and friendly voice of our Anchorage office. This is a fantastic opportunity to be part of a dynamic, mission-driven team that works to advance quality early education and child development across Alaska.
What You’ll Do
As the first point of contact for all clients and visitors, the Administrative Associate ensures every experience with thread is professional and positive. In this key support role, you’ll:
- Welcome & Direct Visitors: Greet clients warmly in person, over the phone, and electronically.
- Share thread’s Mission: Provide accurate information on our services to empower parents, support child care professionals, and engage our communities.
- Office Organization: Keep our office spaces tidy and functional, including the reception, mailroom, and training rooms.
- Manage Communications: Handle a multi-line phone system, process mail, and maintain our email inboxes.
- Assist with Meetings: Coordinate monthly staff meetings and provide administrative support for the Learn & Grow team, from organizing quarterly meetings to assisting with cohort initiatives.
- Support Special Projects: Lend a hand with special projects across departments to support our agency’s growth and needs.
What You Bring
Education: High School Diploma or GED required. A background in education, child development, business management, or office administration is preferred.
Experience: Previous experience in an office environment and with a multi-line phone system is a plus.
Skills & Competencies:
- Customer-Focused: Strong people skills and a commitment to providing high-quality customer service.
- Detail-Oriented & Organized: Mindful of details and organized in managing multiple tasks effectively.
- Tech-Savvy: Comfortable using Microsoft Office Suite, including Outlook, Word, Excel, Teams, and SharePoint.
- Adaptable: Flexible to changing needs and priorities.
- Bilingual: Spanish-speaking preferred (but not required).
Additional Requirements: Ability to lift up to 25 pounds, a valid driver’s license (Alaska preferred), and must pass a background check.
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